Welcome back! It's good to see you again. Please note that I am now publishing all new material at my hub site: In Context Blog

…to get to the next level?

An Open Letter to CEOs of Social-Network Sites: Get a Relationship Point Person - Advertising Age - DigitalNext

You need a new position: chief relationship officer. The fact that you’ve had chief revenue officers without this position is, frankly, disturbing. If you want major brands to commit to long-term relationships with you, you’re going to need to commit to long-term relationships with them — and help them create relationships with your users.