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The very first step in David Allen’s productivity workflow is to Collect. This does not mean just papers and “stuff”. Whenever you speak to and listen to another person, you are collecting information. But are you getting all of it?

Effective listening is more than not interrupting the other person. It means that you are mindful of the entire thought that they are communicating to you. It means not waiting with impatience for your chance to respond. It means taking the time to understand.

Slow down and listen to every word.

When you take the time to hear everything, and respond mindfully, the people you are having a conversation with will relax. They will communicate better. You will both achieve a higher level of understanding. You can create a better conversation by being a better listener.